Frequently Asked Questions

All templates on this site should be compatible with Motion V4.
We have loaded most if not all the templates and have no issues.
If you have a problem with a template please let us know and we will resolve the issue.

Tick anamorphic in browser to resolve

we only render the PAL preview movies to reduce download times, just look at the PAL
template for smooth playback and then open the required format

Everything can be changed to anything you need, so far we have not used any movies or
images in any of the templates except the Cinema4d category, so everything can be edited.

No the preview movies are compressed for the web and iPhone, the templates are all
uncompressed and full quality untill you render them to your codec of choice.

The templates are supplied for one user but on any machine you are working on. This is to allow the template to be used in the studio across multiple machines and on laptops.

We are in the process of creating other formats of the templates but you can try importing the template into your project in Motion and make the adjustments as necessary. It should be a case of just adjusting a few layers lengths or adjusting the camera or layers to fit better.
It might be a bigger problem if you try to open a SD template in a HD project due to the size differences.

Absolutely not, you can change anything, mix it up with your material or another template and create what ever you want. Remove or change the 'motiontemplate.co.uk' branding and use as many times as needed, which is the power of a good template.

No redistribution or sale of the templates even in a customised version are allowed in any form at all. Please see the Terms and Conditions at the bottom of the page for the full legal stuff.

On completion of payment you will automatically receive an email with the direct links to the templates for immediate download. You can also log in to your account at motiontemplate and download from there, the links are active for 24Hrs.

All payments are cleared thru PayPal one of the safest ways to buy anything online.

You do not have to have a PayPal account to purchase templates. On check out you will be directed to PayPal and you can pay with other options via PayPal within their secure area.

In box view for each category there is a format box that will be yes for HD if supported. In the features page for that template it will state the various HD formats supported.

Yes you can, set up your project at your required resolution then open the template and copy/paste the content into your project.
Another way would be to set up your project then drag the template project file from the browser into your project.
You might need to move a few things around on screen or extend durations to make it fit as required.

Download again (the links are active for 24Hrs), via the email from motiontemplate or login to your account at motiontemplate. If there is still a problem please email us and we will send you the template directly.

The templates were all created with Motion V3.02 so will not load in Motion 1 or 2, but will open in later versions.
Some of the templates were created with Motion V4 and this will be stated in the title and category information.
They will only load into Motion V3 if you do this,

Open the template in text edit and change the 3rd line from

<ozml version="4.0">

to

<ozml version="3.0">

and then save and open in Motion V3.

Motion 4 features, such as reflections, shadows, depth of field, or new behaviors won’t work, but all Motion 3 features should work fine.

The extra text layers are there to use or delete as needed, they have no other purpose other than convenience. If you need to use them in FCP you will have to open the template in Motion and turn them on, then save the template.

There are 2 reason why a layer might be turned off. The 1st is that some actions in Motion duplicate the layer and use it as a source for example creating a particle system, the original is left in the template as a reference but turned off. The 2nd is that when creating the templates we try variations out and if we can't decide which one is best and it does not seem worthwhile creating a separate template, we just turn the layers, effects,masks etc off. You can then turn them on and decide yourself which is best.

Yes you can but there is something you have to do 1st.

Open the template in text edit and change the 3rd line from

<ozml version="4.0">

to

<ozml version="3.0">

and then save and open in Motion V3.

Motion 4 features, such as reflections, shadows, depth of field, or new behaviors won’t work, but all Motion 3 features should work fine.

These are the 1st templates that include external media and we are using the 3D application Cinema4D. The Motion template is already composited with the media from Cinema4D and the motion content. Also includes the cameras and lights from the 3d scene in Cinema4D so the Motion content is seen thru the same camera and illuminated from the same lights. These are the 1st templates that are supplied in a required format that can be selected in the template page, this is because the Cinema4d media is large and avoids long downloads.

The Cinema4d projects are created in version 11.5 as this is the 1st version to support cameras and lights in Motion.

Under 'Available options' you can select other formats of the template.

We find the scene too dark if the light that is exported from Cinema4D to Motion is turned on. If you do need to light your Motion objects with the same light from Cinema4D then open in Motion and turn the light on, edit as required.

No we have recently changed this policy to better integrate with Paypal.

This will also allow us to implement the 'Loyalty Points system' which means you will be rewarded for purchases with points that can be used to purchase more templates.

Yes we are, just send us your suggestions and if we think there is a market we will build some templates.

Here is the link to the Apple site with the Final Cut Studio system requirements.

We priced our templates so that people could afford them which is even more important in times of recession. The templates are the same high quality as other companies selling templates.

No you do not need to know how to use Cinema4D or have the application installed to use the Cinema4D/Motion templates. The rendered movie and any matte movies from Cinema4d are used in Motion as independent movies and pre composited already. We supply the Cinema4D project file for anyone who has installed and uses Cinema4D already so they can re-render the project with their own changes.

You will receive 6 templates on all orders, HD1080i50 - HD1080i60 - HDV1080i50 - HDV1080i60 - PAL 16:9  and NTSC 16:9.

The 2 exceptions are below:

DVD templates are PAL 16:9 only so you will receive 1 template.

Cinema4D/Motion templates, you purchase the required format in HD1080i50 - HD1080i60 - PAL 16:9  or NTSC 16:9. This is because the Cinema4d/Motion templates include rendered movies and the downloads would be too large.

Yes you can, in fact the more they are used the better for you and for us, you can let people know you use our templates or keep it to yourself:).

Yes send us a link or a movie and we will put it up on a page at our site with your details or anonymously if you don't. If you tweet about your work, mention @motiontemplate so others can build motion graphics from our templates.

Yes I am an Apple Master Trainer and deliver training on all of the Apple Pro Applications. Go to www.ajvmedia.co.uk for details.

This is a work around for anyone experiencing problems with 3d intersecting lines visible in Final Cut Pro 7 and Motion 4.
Final Cut Studio 2 users are not affected by this problem.
Render Quality in Final Cut Pro 7
Some issues have arisen when the render quality is set to 'Best' in the new Final Cut StudioHD. In an attempt to alias 3D intersections the software sometimes draws lines that should not be shown.
If you are using Final Cut Pro 7 you should make sure your preferences are set to render at normal.

The checkbox for ' Always Use Best Quality when Rendering Movies' should be unchecked.
This would be setting the rendering preferences for all new sequences.
If you want to change the rendering preferences on an existing sequence, make sure your sequence is active then choose 'CMD ZERO', or menu - sequence -settings.

Render Quality in Motion 4
If you open a template in Motion 4 it defaults to rendering at 'normal' both onscreen and when you export, unless you specify otherwise.

Motion 4 gives you an additional option that lets you render at 'best' without the problematic lines.
From the Render menu select Custom.

In the next window make sure High Quality resampling is checked and Antialias 3D intersections is unchecked.

These settings will be honoured by Motion if you export a movie unless you specify otherwise in the Export Options window.

If you are using FCP7 to render this Motion file (or a Template saved from this file) you need to follow the instructions at the top for FCP7.

We used to use colour in the earlier templates but we received a lot of emails about changing the colours so now we try to keep the templates as clear and as open as possible so they can be customised easily. We use a lot of black and whites in floors, walls and text objects so they are as neutral as can be at the start, this leaves it up to you to make any changes you require without working against our colours. Changing colours is as simple as opening the template in Motion, selecting the object and picking a new colour in the 'HUD' or inspector.

Yes try going to the render menu and taking the quality down to normal, turn off shadows, reflections and depth of field, work with the template then turn these functions back on to check your work and render.

We have noticed that a few orders have failed at checkout and on investigation we have found that it is a conflict between the details entered on the site and your Paypal details.

To avoid any problems when checking out with Paypal, please make sure the details you use on the site match your Paypal details, specifically the country as this can lead to a checkout failure.

No this is incorrect, if a project is set up to display frames or timecode, it is still under the control of the frame rate set in the preferences. If you set it for 24 frames it is 24 frames, if you set it to 29.97 it is 29.97 and it can not be changed.

You can import one project into another, an example might be to import a PAL project @25FPS in to a NTSC project @29.97FPS, but the timing will be wrong and all keyframes and behaviors will have to have their start, end and durations adjusted.

To make this clearer, a keyframe on 30 frames on a PAL @25FPS is at 1 second and 5 frames, a keyframe on 30 frames on a NTSC @30FPS is at 1 second.

Apple have listed motiontemplate on their site as an official third party template developer and I can think of no better a company to be recommended by.

I would say there are other template companies and we all have our own individual characteristics, but I would never be as arrogant to say we produce the best templates when others are producing good templates as well.